Privacy Policy

Statement on the Collection of Personal Data

This Statement on the Collection of Personal Data (“PICS”) is intended to inform you, in accordance with applicable privacy and data protection laws:

for what purpose your personal data collected by us will be used in connection with your use of this website (“Website”) or your purchase of products sold through this Website (“Products”);
to whom your personal data may be disclosed; and
how you can contact us regarding access to, or correction of, your personal data.

We may revise this PICS from time to time by updating this page. Please check this page periodically to stay informed about any changes.

1. Data User

Zenzora . (“we”, “us”, or “our”) is the data user.

2. Data Subjects

This PICS applies to personal data of (“you” or “your”):

(a) Visitors: individuals who browse our Website;
(b) Users: individuals who purchase, request, or receive Products;
(c) Contacts: individuals who communicate with us via our Website, email, or other means.

3. Data We Collect

We may collect, store, process, transfer, and use the following personal data:

From Visitors:

IP address or other unique device identifiers.

From Users:

Username
Account password
Full name
Email address
Billing address
Shipping address
Payment information
Phone number

From Contacts:

Full name
Email address
Any other personal data you voluntarily provide to us.

If you do not provide the required personal data, we may be unable to grant you access to our Website, fulfill your orders, or respond to your requests.

4. Purpose and Use

We may use your personal data for the following purposes:

(a) To provide and manage your orders and account;
(b) To process payments and deliver Products;
(c) To monitor, analyze, and improve the Website and Products;
(d) To personalize your experience and recommendations;
(e) For customer support and service communications;
(f) To maintain website security and prevent fraud;
(g) To comply with legal or regulatory obligations;
(h) For direct marketing purposes, only with your consent.

5. Disclosure of Personal Data

We may disclose your personal data to:

Our employees and officers;
Service providers (Shopify Inc., payment processors who assist in operating our Website and fulfilling your orders;
IT and cloud service providers;
Insurers, accountants, and legal advisors;
Regulatory or government authorities when required by law;
Other parties in the event of a merger, acquisition, or restructuring of our business.

We ensure that all parties handling your personal data are bound by strict confidentiality and data protection obligations.

6. Cookies

We use cookies to enhance your experience, analyze site traffic, and improve functionality.
Cookies may store technical data, preferences, and usage statistics.
You can disable cookies in your browser settings at any time, but certain parts of our Website may not function properly if you do so.
For more details, please review our [Cookie Policy].

7. Data Retention

Your personal data is retained only as long as necessary to fulfill the purposes described above or as required by law.
After this period, your personal data will be securely deleted or anonymized.

8. Access and Correction

You have the right to request access to your personal data held by us and to request corrections if the information is inaccurate.
To exercise these rights, please contact us by email at support@zenzora.shop

We may charge a reasonable administrative fee for processing such requests.

9. Direct Marketing

We may use your personal data to send you updates, promotions, and information about our products — only if you consent.
You can withdraw your consent or unsubscribe from our marketing communications at any time by emailing us with the subject line “Unsubscribe”.

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